VFS operates a call centre to answer your questions about the visa application process.

The call centre cannot provide immigration advice, and cannot give you any information about the progress of your application after it has been sent to the UK Border Agency. To find out how your application is progressing, see the Track your application page.

Visa enquiries

VFS call centre Landline: 07042848040 Operating hours: Monday to Friday: 08:00-15:00. This number is accessible to all subscribers in Nigeria. Local call charges apply. VFS Global email You can email free of charge using info.ukng@vfshelpline.com . We aim to answer all enquiries within 24 hours.

UK Border Agency addresses

UK Border Agency British High Commission Dangote House Aguyi Ironsi Street Maitama District Abuja UK Border Agency British Deputy High Commission 11 Walter Carrington Crescent Victoria Island Lagos